Telangana Tops Country in Cybercrime Performance: TGCSB
Hyderabad, Aug. 6 (TNT): Telangana has been ranked first in the country in overall cybercrime performance during a nationwide PRAGATI review conducted by the Prime Minister’s Office (PMO), according to the Telangana Cyber Security Bureau (TGCSB).
The review assessed the performance of states and Union Territories across nine key parameters, including establishment of the State Cyber Crime Coordination Centre (S4C), implementation of e-Zero FIR, Grievance Redressal Mechanism (GRM), Money Restoration Module (MRM), Sahyog Portal, Samanvaya Portal, cybercrime hotspot management, capacity building of law enforcement agencies and public awareness initiatives.
Telangana secured the top overall ranking.
The PMO review also commended Telangana for establishing the country’s first S4C, implementing the e-Zero FIR system and effectively utilising key platforms developed by the Indian Cyber Crime Coordination Centre (I4C), including the Samanvaya, Sahyog, GRM and MRM portals.
TGCSB said it has launched a dedicated helpline (8712665600) to assist citizens with grievances related to the GRM and MRM portals and has published instructional videos on its official social media platforms to facilitate their use.
According to the bureau, Telangana recorded an 88 per cent disposal rate in grievance redressal requests through the GRM portal, while under the MRM, 34,524 transactions involving Rs. 16.42 crore were identified as eligible for restoration, with 81.38 per cent of law enforcement orders processed as of August 2, 2026.
The state also reported an 89.41 per cent content removal rate through the Sahyog Portal, while 96.68 per cent of cybercrime investigation assistance requests received from other states through the Samanvaya Portal had been completed.
TGCSB appealed to citizens to make use of the National Cyber Crime Reporting Portal, GRM and MRM for timely reporting of cyber frauds, grievance redressal and recovery of financial losses.
TNT TS
