TTD Additional EO reviews feedback mechanism, directs officials to improve devotee facilities
Tirumala, Nov 11 (TNT): TTD Additional Executive Officer Ch Venkaiah Chowdary on Wednesday reviewed the functioning of the Tirumala Tirupati Devasthanams’ (TTD) feedback mechanism, devotees’ suggestions and grievance redressal system and directed officials to take steps to improve facilities based on feedback.
During a review meeting held at Sudharma Meeting Hall in Sri Padmavathi Rest House here, he instructed officials to establish a reception counter at the Annaprasadam complex and create awareness among devotees on conserving water and electricity.
He stressed the need to improve cleanliness and basic amenities in accommodation complexes and directed officials to monitor the Nandakam App daily and resolve technical issues within 24 hours.
He also instructed officials to install CCTV cameras and complaint boxes at luggage counters to enhance the safety and convenience of devotees.
Heads of various departments in Tirumala participated in the meeting.
TNT LE
